TomTom GO owners can rest assured: things are going very well with their favourite navigational solution. So well even that the location at the Spuistraat had rapidly become too crowded to remain comfortable for the so fast-growing TomTom staff. So the hunt for a new and especially roomier location began, and, as we've reported earlier, was found at the Rembrandtsquare in the Dutch capital Amsterdam.
Customer Support
The fastest growing TomTom department is without a doubt the Customer Support. You know, the place where all the men and women reside that respond to all your telephone calls and e-mails. And there are a LOT of those: currently about 30.000 e-mails and 10.000 telephone calls a month! To be able to tackle all those questions with success, there are currently 44 support employees and that number just keeps on growing. To give you an idea: not even a year ago there were 'only' 15 support employees!But besides the support department, all other departments experienced a growth as well so TomTom ran out of space very quickly: they needed to go out on a hunt for a bigger location. That hunt didn't take long and now all the 190 TomTom employees have found a new home in the beautiful new office building located at the Rembrandtsquare. It's very big, so TomTom doesn't have to worry about the side effects of expansion for quite a while to come...
Impression
YourNAV.com visited their new offices on a cold and windy Wednesday in February. And we made the following photoshoot there.The photo's above show, from left to right:
- The entrance of the building located on the corner of the Rembrandtsquare and Amstelstraat.
- Ok, so no misunderstandings there...
- The lobby downstairs. Not quite decorated yet, apart from this striking couch!
- Upward look from the lobby. A lot of light!
The photo's above show, from left to right:
- The customer support department can breathe again...
- No! This isn't staged! So yes, they DO know of our existence!
- The Italian corner.
- A room with a view!
The photo's above show, from left to right:
- Height-adjustable desk at the customer support department.
- The lobby with the couch seen from up above.
- Not all floors are quite done yet ;-)
- Don't you just LOVE that view?
16-05


February 17, 2005 - 12:50 h






