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GO 910: excellence with a question mark
Hardware

GO 910: excellence with a question mark

April 28, 2006 - 19:06 h¦47 replies
Always a special moment: the mailman hands me over a box with in it the newest PND by TomTom. Yes, the 910 is finally here! Time for a review...
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By Nick Van Leeuwen
We've only just received it at the MyTomTomGo.com offices: a box sent to us from Amsterdam. Sender: TomTom. Always a special moment: the opening of the wrapping and holding the box of TomTom's newest PND unit in our hands for the first time. A few moments later the box' content is already on my desk: an official review sample of TomTom's high-end model for 2006: the TomTom GO 910!

Ok, so I've already held a sample in my hands a while back. But that was a pre-production model and I only got to look at it for a very short while. Now I can take all the time I need. This sample is identical to the units which you'll find in the shops. And so it's time now for the more serious work. In other words: an extensive review...
Click to enlarge...

Inside the box
Emptying the box of the 910 turns out to be a big job in itself! What an enormous amount of booklets, wires, plugs and parts! Even sorted it completely fills my desk space.

The first item that is new as a standard item inside the box is the external microphone. This is a very good move by TomTom! The sound quality of the hands free phone functionality was always a bit lacking on the former range of GO's, and this external microphone should be able to fix that.

Completely new with the 2006 series is of course the supplied docking station. This docking station is meant for charging the GO and also enables for an easy USB connection with the computer to be able to perform backups or upgrades. At first this seems like a good addition by TomTom, but it does have one major downside: because of this docking station, the new GO's no longer have their own a power connector. So if you want to charge your GO outside of your car, you will require one of those docking stations. A simple wire won't suffice anymore. Of course, charging the unit inside the car is still done with a wire connected from the mount to the 12/24 volts cigarette-lighter.

And since I have that docking station in my hands now... hmm... let's see how long it takes before the 910 is completely charged. So I connect it to a power plug and the green light lits up to indicate that the unit is busy charging. This might be a good time to take a closer look on the new mount.

TomTom GO 910: review in wording

New mount
As already mentioned in our preview , TomTom has chosen for a completely new in-car mount design. The new mount consists out of two parts: the suction cup for attachment to the windshield and the socket on which the GO is clicked. Both parts are connected to each other by means of a ball hinge which can be moved in any direction.

For attachment to the windshield, the new mount also uses a new mechanism. No more small lever, the sucker now uses a rotating disc. This disc has two settings: hold the mount to the windshield, turn the disc into position one and the sucker attaches itself. Turn the disc into position two and the ball hinge locks itself. I'm curious to see if this new mount will do an equally good job as the former one. I'll known soon enough once I start the real testing...

The new mount also holds a lot of connectors. On one side (top picture), from left to right I notice the external aerial connector, the 12 Volts connector and a special TomTom connector for a TMC antenna or an iPod. On the other side (bottom picture), there's an audio-out and a microphone-in connector for the supplied external microphone.

First time
Two hours later the 910 is completely charged. I push the on/off button at the top of the unit and I'm immediately greeted by a startup screen. After that it is only a matter of selecting the language I want and... to 910 jumps to life! To make sure the first fix is received in optimal conditions, I take the unit outside. And 40 seconds later the first blue bars are filling the screen. Very nice!

When I return indoors, I notice that the signal strength drops somewhat, but the unit keeps its GPS fix. I've never been able to do this with the 700! And even though this isn't an ultimate test of course, it's already an indication of how good that new SiRF Star III-chipset actually is.

So, let's provide some raw data now. The TomTom Go 910 is currently shipped with application number 6.020 (6690/060420), OS number 1144 en GPS-version 1.21. Shipped on the harddisk are maps of Western and Central Europe (v650.1052), North America (v650.1052), Guam (v650.1050) and the Canary Islands (v650.1045). Small, but striking detail: on my 910 the North American map is selected instead of the Western European map. Switching the maps is thus in order before I can do any navigating.

The maps take up a big share of the built-in harddisk. Of the total disk space of 20 GB, about 12,5 GB is still free. But the maps are not solely responsible for the disk usage. The lion's share is taken up by the TTS-voices. (more on those later on)

With the standard settings, the GO doesn't shown many menu-items. This was probably intended like so to keep a good oversight on things. I would like to see all the options anyway, and the 'show ALL menu options' button does exactly that. I also change the keyboard layout. It's shipped with the ABCD layout, and I like it to be QWERTY. I also add a home location and the speed option to the status bar. Now for some speed tests.

When we reviewed the GO 700 last year, I made the unit calculate some large routes. I'll do the same again with the 910. So it's back to Italy again, San Marco Square, Rome. Inputting destination and... calculate!

It takes the GO 1 minute and 28 seconds before it's able to tell us that the trip is 1.672 kilometres long and will take 15:29 hours. That minute and a half is striking, since the GO 700 was able to calculate that same route in a mere 22 seconds! Well, one more try then. Athens, Greece. Last year it took the 700 about 17 seconds and now it takes the 910... 47 seconds. Hardly impressive!

Since both GO's use the same 400 Mhz CPU, I assume that the 'slowness' of the 910 has everything to do with the available internal memory. When a text-to-speech voice is used, only 4,4 MB of the total of 64 MB is still available. A quick test shows me that I'm probably right in that assumption: I choose a regular voice (which leave me with 15 MB of free RAM) and the trip to Rome is now calculated in 1 minute and 18 seconds. Better, but still not very convincing.

Of course we have to see these results in the right proportions. A minute and a half for calculating a 1.700 kilometre trip in which more than 400.000 roads are analysed is really not that bad. And most common trips of up to a few hundred kilometres each are calculated in mere seconds. But still... the difference is striking.

Phone
Before taking the 910 on the road, there's one more important thing to test: the Bluetooth connection between the GO and a mobile phone for the hands-free phone option and GPRS data transfers. No problem with my current Nokia 8910i. Everything works flawless and within two minutes the 910 is ready to use for all phone functions. Of course this is not a guarantee that it'll work equally well with all mobile phone models out there, but if you want to check if the 910 is compatible with your current mobile phone, I would advise you to have a look at the compatibility page on the TomTom site.

Ok, time for the in-car tests. First, it's a matter or attaching the mount to the windshield. Even though the mount needs to be attached in a completely new way, everything goes very smoothly. As I've become used to with stuff from TomTom. The new mount seems very solid.

Then it's time to click the 910 itself onto the mount. And that, I must say, is a lot less straightforward than it was with the 700's mount. It takes some practice to be able to connect the GO in the right way, and to click it onto the mount with two solid clicks. Same for undocking the unit. Docking as well as undocking takes a fair amount of strength. A bit too much strength even in my opinion. It hope this won't add to the normal wear and tear of the unit. This surely is something to keep an eye on for the future...

Once all is solidly connected, it's time to hit the road. Once again, the SiRF Star III-chipset shows it's muscles. With the GO 700, the heat-reflective windshield of my Renault Scenic forced me to use an external antenna. No more with the GO 910! I've now got a constant satellite fix with five or more satellites, so no more need at all for an external antenna! Excellent!

Navigating itself hasn't really changed with the 910. The route is shown very clearly on the display, and the truly magnificent 4 inch screen and constant GPS fix make for a very easy navigational experience.
Pronunciation of street names is also very good in most cases

Voices
Completely new are the Text-To-Speech voices that the 910 holds. Apart from familiar sounding commands like "in one hundred metres, turn left", or "take the roundabout, second exit", the vocabulary has now been extended with street names and road numbers.

After a bit of testing I must say that I don't really have a preference when it comes to a male or female voice: both Kate and Simon do an excellent job at giving correct instructions. They both speak very eloquently and all the instructions are clear and understandable. No problems here!

Pronunciation of street names is also very good in most cases. Apart from some exceptions, most street names are pronounced correctly. But does this make the TTS extensions a real improvement? My answer to that is very short, but sweet: yes, for sure! It's very nice to receive some extra information with the familiar commands. Instructions like: 'In one hundred meters, turn left, direction London', or 'take the roundabout, second exit, Church road' really add to the navigational ease. One small downside is that sometimes, especially when driving through city centres, the instructions sometimes tend to become too long, or follow each other too fast. But overall I like this TTS feature very much!

Besides the navigational function, the TTS voices can do other things as well. Eg. you can have them read the weather forecast or your SMS text messages out loud to you.

Music
The GO 910 is also capable of playing music. There are two ways of doing this: either by connection an iPod to the unit, or by playing mp3 tracks that you've put onto the unit's harddisk. As a test, I quickly copy some mp3 tunes from my PC to the GO.

Through the menu option 'TomTom Jukebox', I'm able to play the files. Of course, the sound quality is not exactly on par with what I'm use to from my car stereo, but still, the sound which the 910 is able to produce is rather good. Better than I expected to be honest. At volume 100%, it is no doubt possible to annoy your neighbours with it, and the quality if the sound is acceptable. Volume at 50-60% is loud enough for me to be able to enjoy the music.

All other functions of the 910 are still available while the unit plays some tracks. While navigating, the unit briefly pauses the music each time a voice instruction is given. All in all, we think this new function is a very nice addiction to the new GO models' featureset.

Hands free
Ok, back to the car now for some more testing, and this time more in particular the hands free function. If you intend on using this function, I would very much advise you to make use of the supplied external microphone. Don't get me wrong: it does work without it, but this microphone really adds a lot to the quality of the sound. It also practically completely avoids so-called 'echo-cancellation'. Echo-cancellation happens when the sound from the speaker is mixed with the spoken word and the internal microphone doesn't quite Review TomTom GO 510, 710 and 910know which is which anymore. This results in the microphone getting muted. Very annoying in a phone conversation, as you can probably imagine, but also as said also completely fixed with the external microphone.

I attach the microphone to the sunshade above my head, so the microphone is located very close to my mouth. Then I decide to make a few phone calls, and every collocutor agrees: it sounds as if I'm calling from home. This is a big improvement, and I really like this! (who wouldn't?)

Final thoughts
After a few days of testing, I have to admit that the new mount is starting to irritate me. Mounting and un-mounting the new GO is really not as easy anymore as it was with the former models. At first I though that I just lacked the experience, and that with some practice attaching the new mount would become an equally easy, one-hand operation for me as it was with the older models. Well, it doesn't. And also the fact that connecting it to the docking station doesn't always go right the first time makes me suspect the there might be a flaw in the structural design of the construction. I'll keep a close eye on this and would also like to hear what your findings are regarding this issue.

Not tested
Two things I was unable to test: one (iPod connection) because I don't have an iPod here to test it with, and the other (TMC options) because the necessary RDS/TMC antenna is still unavailable. I'll update this review with my findings, as soon as I've been able to do the necessary testing.

Positive score
Conclusion
I like the new TomTom GO 910. Really, I do. The excellent wide-screen, the text-to-speech capability and of course the SiRF Star III-chipset are all a big step forward compared to the GO 700. Also the audio-possibilities and the improved hands free function are big plusses.

However, there is still that very big minus also, and that is the new mount. I really can't say that I have a lot of confidence in the new mechanism, and I wouldn't at all be surprised if it ended up causing problems for a lot of users.

Nonetheless, I still think this TomTom GO 910 is an excellent product, which greatly eases and enhances the navigational experience. And so I have no problem at all with giving this unit a big 'thumbs-up' score!

Screen, SiRF Star III GPS-chipset, text-to-speech
Attachment of device to car mount and docking station

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Posted on: May 7, 2006 - 15:35 hour
By: fsavard
fsavard
Pretty interesting review of the unpacking and installation of the unit. biggrin.gif

What about some informative details about the actual use of 910 as a satellite navigation device?

Quality of the maps

Accuracy of the information

Correction of problems and annoyances of the previous series

What is still missing to met announced specs
Posted on: May 7, 2006 - 15:36 hour
By: Zammo
Zammo
Just wondering will you be doing seperate reviews for the 510 and 710?
Posted on: May 7, 2006 - 16:04 hour
By: Bart
Bart
QUOTE (fsavard)What about some informative details about the actual use of 910 as a satellite navigation device?

Quality of the maps
Accuracy of the information
Correction of problems and annoyances of the previous series
What is still missing to met announced specs


I hear you, but you also have to consider that the quality of the maps is something that is hard to test for us. Ditto with the accuracy of the information. All of the routes which I've tested are fine, but then again, they have been fine since the last 3 map updates or so. I'm not denying that there will still be 'holes' in these maps as well, but it's not really do-able for us to test that out.

If you've still got questions, you may always post them.
Posted on: May 7, 2006 - 16:07 hour
By: Bart
Bart
QUOTE (Zammo)Just wondering will you be doing seperate reviews for the 510 and 710?

I'll be very happy to do so, at least for one of those units (since they are both the exactly the same, except for the maps). But it will depend on the fact if TomTom is willing to send us a review unit...
Posted on: May 7, 2006 - 16:53 hour
By: Royston Vasey
Royston Vasey
Many thanks for the updated review Bart. I know that the car cradle is an issue, and I for one have said that, I also think that although it is fiddly to use it does seem pretty stable when it's on it. The switching to night mode works wel butlonly when attached to the car cradle. I have to say that overall, subject to the cradle issue, the 910 is a vast improvement on my previous classic. You are also quite right about the maps question it is impossible to answer. I have checked an area near Newark on the A46 (new dual carraigeway) which did shown me in a field (the old A46) which has been updated on the new maps, but that won't be much help to others. Yes the maps are slow to load and maybe an update by TT will address that later. In the meantime I'm fairly happy with the purchase.
Posted on: May 8, 2006 - 04:43 hour
By: paulp
To help with the mount attatchment problem, I have applied a small hint of white grease to the 2 locking latches within the 910. This has helped attatchment and removal considerably, but, the problem with poor electrical connection between the contacts is still an issue. Be sure the green LED is on when plugged in (hard to see in the daylight) else you will run out of battery power unexpectedly as I have several times. Since the weight of the unit hanging from the mount helps the connection, it is best not to let the 910 rest on the dash for support. I have yet to recieve an EMAIL response from TomTom on this issue.

The maps here in the US seem to be up to date but with some missing data. Roads near my local neighborhood that are about six years old do not show up, yet, highway exchanges less than a year old and even some that are currently being remodeled do appear in their correct geometry. I have had no problem with the dozens of addresses and POIs (as little as 1 year old) searched for.

The unit is absent of a trip log which is a major draw back for me. Every GPS I have used has a trip log in one form or another. This makes no sense on an $800 GPS.

GPS lock is nearly instant and accuracy has been perfect. The display is also very readable here in the bright South Florida sun.

I have returned the 910 yesterday because of the issues with the mount, lack of a trip log and what appears to be a delayed release date for the traffic receiver. I may re-purchase based on TomToms reply and fix to the windshield mount issue.

I am currently testing the Garmin Nuvi 350 which after a couple of days I can say it is no match for the 910 other than it's portability. Garmin and Magellan are both releasing new models yearly this summer. Some which have intagrated traffic receivers and blue tooth at very competative prices (no extras to buy). Time will tell.
Posted on: May 10, 2006 - 11:03 hour
By: Zammo
Zammo
QUOTE (Bart)
QUOTE (Zammo)Just wondering will you be doing seperate reviews for the 510 and 710?

I'll be very happy to do so, at least for one of those units (since they are both the exactly the same, except for the maps). But it will depend on the fact if TomTom is willing to send us a review unit...


So none of the mods are thinking of buying one?
Posted on: May 10, 2006 - 12:15 hour
By: Bart
Bart
QUOTE (Zammo)So none of the mods are thinking of buying one?

Well, I'm not anyway. I can't speak on behalf of the mods. smile.gif
Posted on: May 10, 2006 - 13:43 hour
By: Andy_P
Andy_P
I was expecting Bart to buy me one, so I could do my mods. job better tongue.gif
Posted on: May 10, 2006 - 13:44 hour
By: Bart
Bart
Erm... Computer says 'no'. (wallet does too ;))
Posted on: May 10, 2006 - 15:04 hour
By: sgould
sgould
Wife says "No" too!!

She bought the 700 for me last autumn and took "my" Classic for herself. Doesn't look as if I'll get a new one until she "needs" a 700 :roll:

Seriously though, In only use the mapping. I have a handsfree phone already. In London warning of a traffic jam is a waste of time - there will be no free alternative!! So a 700 with the European seamless map is about right. I might update the map if I go to "the East" later in the year, but otherwise, no.
Posted on: May 10, 2006 - 15:09 hour
By: SpinDrift
SpinDrift
I guess if her classic "broke" she would want your 700 right?
wink.gif
Posted on: May 10, 2006 - 15:12 hour
By: sgould
sgould
I'd still wait for a 920 - that's the 910 with a proper mounting bracket wink.gif
Posted on: May 10, 2006 - 16:04 hour
By: squigles
squigles
I'm gonna wait to see if Santa brings me one :?
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